Getting paid

What you need to know.

It’s simple for sellers to get paid on eBay

When you sell on eBay, your earnings go to your bank account. Fees and selling costs will be deducted before you get paid and the remainder of your eBay earnings will go directly to your bank account. Learn more about fees on eBay here.

You will find details of your payouts, including all related fees and selling costs, in the Reports section in My eBay or in Seller Hub if you’re opted in.

You can ship your order as soon as the buyer’s payment is confirmed.

Benefits of selling and getting paid on eBay

  • Streamlined fees: Fees are deducted before you get paid. Learn more about additional details on fees in the Help Hub.

  • Flexible payouts: You can choose to receive payouts on demand, or schedule them monthly, fortnightly, weekly, or daily. Just select the payout schedule option that works best for you. Find more information on payouts.
     
  • Seller protections: If a buyer files a payment dispute and the transaction is eligible for protection under our payment dispute seller protections, we'll cover the amount of the dispute, waive the dispute fee, and remove feedback related to the transaction.

  • Faster payments: Payouts initiated within 1 day* (excluding bank holidays) of confirming the buyer’s payment.

  • Buyer options: Buyers have several ways to pay, including by credit and debit cards, Apple Pay, Google Pay, PayPal and PayPal Credit.

* If you choose to receive payouts daily, payouts of Available funds are initiated within 1 day of confirming the buyer’s payment. In the event of a bank holiday, payouts will be initiated on the following day. Seller eligibility may vary.


Choose or change your payout schedule

You can schedule payouts monthly, fortnightly, weekly, or daily - it’s up to you.

Regardless of how the buyer pays, usually payouts are initiated within 1 business day (excluding bank holidays) of confirming the buyer’s payment. Whilst the vast majority of users should receive the money in their account within hours of the payout being initiated, some sellers may experience longer timeframes due to their bank processing times.

Sellers that aren’t eligible for payout initiation within 1 day will have payouts initiated within 2  days (Monday to Friday, excluding bank holidays) of confirming the buyer’s payment. We’ll continue to assess your account for more payout options in the future based on factors such as your selling performance over a period of time.

You will find details of your payouts, including all related fees and expenses, in the Reports section in Seller Hub or My eBay.

If you receive weekly, fortnightly, or monthly payouts, you may request a payout on demand at any time, so you don't have to wait for your next scheduled payout to get paid. You can also switch to an on-demand payout-only schedule in the Payments tab in Seller Hub or Payments in My eBay. Once eBay initiates your payout, your funds will become available based on your bank’s normal processing times.

  • If you choose to receive payouts daily, payouts of Available funds are initiated within 1 day* of confirming the buyer’s payment.
  • If you choose to receive payouts fortnightly or weekly, payouts of Available funds are initiated on Tuesdays. 
  • If you choose to receive payouts monthly, payouts of Available funds are initiated on the first Tuesday of the calendar month.

Some banking holidays may delay your payouts. Learn more on our Help Page.


Payouts on demand

If you wish to receive payouts on demand, you have two options:

  1. Set payouts on demand as your default payout option instead of selecting a payout schedule of monthly, fortnightly, weekly, or daily.

  2. Select a monthly, fortnightly, or weekly payout schedule and always have the option to request a payout on demand.

You can change your Payout schedule on the Payments tab in Seller Hub.

Learn more 

* Seller eligibility and bank processing times vary.


Connect or change your bank account for payouts

When you set up managed payments for your eBay account, you were asked to connect a bank account to receive your payouts. Your bank account details are stored in a secure manner and are never shared with buyers when you sell on eBay. If you need to change your bank account for any reason, you may update your account information in the Payments section in My eBay or, if you’re opted in, the Payments tab in Seller Hub.

Our data security promise

We make every effort to protect your personal information and on-file banking credentials at all times using market-leading security measures that include and aren’t limited to:

  • Data encryption
  • Security firewall layers
  • Physical safeguards within data centres

We’ve added extra security to your eBay account, enhancing the protection of your personal and financial information. As a result, when you carry out certain activities on eBay, you may be asked for additional verification, including being asked to re-enter your login credentials or a one-time code sent to you via SMS.

This enhancement also helps us comply with legislation in the United Kingdom and European Union. Learn more.

Our security standards are in line with global regulatory requirements as outlined in the Payments Terms of Use. Learn more in the User Agreement and the User Privacy Notice, and our Security Centre.

Our data security promise

Helpful resources to get even more out of selling on eBay

Seller Education 

We’ve created resources to bring sellers up-to-speed quickly and efficiently - and to provide easy access to the right tools for success.

  • Seller Academy 
    Want to learn how to help boost your sales on eBay? Check out our new eBay Academy courses to increase your skills as a seller and transform” with “site aimed to teach sellers like you best practices to market and brand your business on eBay – and, best of all, it’s free!

  • Seller tutorial videos on the eBay Business YouTube channel
    Visit the eBay Payments Quick Tips playlist to find helpful step-by-step instructional videos with details on how to get paid, reporting and more.    


Fees

Your fees are deducted directly from your earnings when your item sells.
Learn more about fees

You can view a breakdown of all the fees and selling costs charged for each order in My eBay.

Help Hub

Find additional details about payouts and managing your earnings by visiting Help Hub.

FAQ - Buyer experience

What is the checkout experience for buyers?

Your buyers can use a wide variety of payment methods such as credit and debit cards, Apple Pay, Google Pay, PayPal, and PayPal Credit. They can also save and store their card information for quicker checkout in the future.

Please refrain from specifying preferred payment methods in your listings. For more information, see our listing policies.

FAQ - Postage

When should I post my items?

When an order appears as Awaiting Shipment in Seller Hub, or Ready to Post in My eBay, it means the buyer has provided their payment information to eBay, and it’s time for you to post the order. eBay won't ask you to post an order until the buyer’s payment has been confirmed.

Can I offer postage discounts for multiple purchases?

You can offer postage discounts to customers who purchase multiple items from you. To do this, first activate the combined postage option. You can then set criteria that are automatically applied to postage costs when a buyer purchases multiple items. Offer combined postage.

FAQ - Privacy and data security

How are you protecting my personal information?

We only ask for the information we need to keep your data safe and pay out your earnings. eBay leverages state of the art security protocols to protect your personal information and on-file banking credentials at all times. We’re committed to providing you with a safe, secure and trustworthy selling experience on eBay. We have also simplified claim and seller protections to make your experience even easier.

As an additional security measure, we highly encourage enabling two-step verification for your eBay account. Once you’ve switched on two-step verification, each time you sign into your account you’ll be able to verify your identity via an eBay app notification, or by entering a code we send you by SMS. Learn more about adding two-step verification to your eBay account.

How do you handle the information I provide during and after registration?

We will verify the information you provide to us in order to comply with applicable anti-money laundering and other legal obligations. eBay leverages security measures such as data encryption to ensure that your personal information and banking details are handled and stored in a secure manner. 

You can view and edit your information in the Account tab of My eBay. We will use the information you submit as described in the Payments Terms of Use. Learn more about how eBay protects your personal information.

FAQ - Payouts

Why can’t I get funds the same day?

We aim to pay you as quickly as possible, but are dependent on the credit card brands (Visa, MasterCard, American Express, etc.) and banks for processing and timely funds settlement. You can view a breakdown of all the fees and selling costs charged for each order in My eBay.

FAQ - Seller protections & Buyer requests

How does eBay protect sellers?

Please see our seller protections policy for more details about eligibility for seller protections. Additionally, as described in the Payments Terms of Use, as long as your account is in good standing, eBay may protect you from unauthorised transactions directly, such as by investigating and re-presenting chargebacks. 

Items not covered under the eBay Money Back Guarantee include vehicles, real estate, websites and businesses for sale, classified ads, services, digital content, intangible goods, and some business equipment categories. See the full list in the eBay Money Back Guarantee policy.

How do claims, refunds, and returns work?

In the case of claims, refunds, returns and disputes, eBay applies our policies on when fees and selling costs can and cannot be charged to your bank account or preferred on-file payment method. Learn more in the Help Hub.

What are payment disputes?

Buyers may ask their financial institution to open a payment dispute or chargeback request if they believe there is an issue with their order. Visit our Payment dispute seller protections page for details on how seller protections work and receive guidance on how to respond to a payment dispute, evidence to provide, and when you'll be protected. You’ll also find more information on eligibility for seller protections in a dispute. 

Between eBay and PayPal, buyers cannot use more than one resolution method to get a refund. If a buyer initiates a PayPal Purchase Protection dispute, any eBay Money Back Guarantee claims, open order cancellations, or return requests for the same transaction are immediately closed. If it is with a financial institution, the financial institution decides the final outcome of the payment dispute. 

Are buyer purchases covered by the eBay Money Back Guarantee? 

Eligible buyer purchases are covered by the eBay Money Back Guarantee

Where can I go if I need more help? 

Our Help Hub is there to assist you with all eBay queries, including any questions on payments. Through the Centre, you can request a call or chat live with one of our teammates.